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Join the Family

Join the Delicious Ideas Food Group family! DIFG is always on the lookout for hardworking individuals with a variety of roles within our head office and warehouse. If you’re looking few a new delicious career, please email emma@delicious-ideas.com with a brief cover letter and CV. We’ll get back to you shortly.

Current Vacancies

Customer Service & Sales Administrator

Delicious Ideas Food Group is looking for a Customer Service & Sales Administrator to join our growing team. This role is perfect for candidates looking to work in a dynamic and growing family-run business in the food and beverage industry. The candidate will look to build our client relationships with excellent communication and management of customer service, as well as increase sales revenue by working with our sales team.

How To Apply

Please send your cover letter and CV to nick@delicious-ideas.com 

Responsibilities

  • To input orders daily onto our Orderwise EPOS software and produce picking notes.
  • To answer incoming sales calls
  • To deal with all Customer Service needs in a timely manner
  • To sell in a promotional deals per day during sales calls
  • To update the client database with contact and site details.
  • To raise awareness of new products and promotions
  • Monitor and respond to emails
  • To assist the senior sales team with new sales enquiries
  • To keep sales target boards updated daily
  • To liaise with Operations on stock issues and communicate out to the sales teams
  • To meet weekly with the CEO or National Sales team to discuss invoiced sales, opportunities and activity

Qualifications

  • Maths and English GCSE grade C or above (or equivalent)

Skills/Competencies

  • Ability to build customer relationships
  • Attention to detail
  • Excellent verbal communication skills

Knowledge & Experience

  • Previous experience selling over the phone
  • Customer service experience

Personal Qualities

  • Self motivated
  • Positive attitude
  • Enjoy working and being part of a team

Internal Sales Executive

Delicious Ideas Food Group is looking for an Internal Sales Executive to join our growing team. The successful candidate will be tasked with building client relationship and increase sales revenue within the exciting food and beverage industry, particularly within the Contract Catering, Hospitality, and Food Service channels. They will be working within a small sales team to help develop sales through a concise sales strategy. The job role includes competitive salary with an uncapped bonus.

How To Apply

Please send your cover letter and CV to nick@delicious-ideas.com

Responsibilities

  • To speak to at least 50 sites per day, through incoming & outbound calls from an internal client database
  • To re-engage a minimum of 5 inactive accounts per week from the database
  • To sell in a minimum of 5 promotional deals per day
  • To update the client database with contact and site details.
  • To respond to and process incoming sales calls and queries
  • To enter sales orders on EPOS System, Orderwise, and produce picking notes
  • To review client online orders, call back to maximise sales opportunity and process orders
  • To raise awareness of new products and promotions
  • Monitor and respond to emails
  • To meet weekly with the COO to discuss invoiced sales, opportunities and activity

Qualifications

  • Maths and English GCSE grade C or above (or equivalent)
  • Full clean driving license

Skills

  • Ability to build customer relationships
  • Attention to detail
  • Excellent communication
  • Desire to contribute to the business

Knowledge & Experience

  • Experience in sales, ideally, within Food & Beverage Industry
  • Experience in maintaining and developing high level customer relationships
  • Customer service experience

Personal Qualities

  • Self motivated
  • Positive attitude
  • Enjoy working and being part of a team

Production Lead

Our production team is growing at Delicious Ideas Food Group as we’re looking for a new production lead to join our team. The main duties will be to assist the production manager in ensuring the efficient operation of the production lines and production operations, as well as supervising production team and operating the machines to ensure all required standards and production targets are being maintained.

How To Apply

Please send your cover letter and CV to Mark.Ayres@delicious-ideas.com

Responsibilities

  • Operation of the packing lines in an efficient manner
  • Supervision of production team ensuring the correct procedures are being followed
  • Ensure production targets are met
  • Ensure all administration/paperwork is completed correctly in a timely manner
  • Carry out QA checks when required
  • Uphold a ‘clean as you go’ policy amongst the team members
  • Ensure all packed product meet the required specifications
  • Basic set up and machinery problem solving
  • Ensure any issues/non-conformances are communicated to the production manager

Qualifications

  • Maths and English GCSE grade C or above, or equivalent (desirable)
  • Full clean driving license

Skills

  • Attention to detail
  • Ability to problem solve
  • Planning and organising
  • Managing people
  • Working to deadlines

Knowledge & Experience (desirable)

  • Food Hygiene
  • Basic machinery maintenance

Personal Qualities

  • Self motivated
  • Positive attitude
  • Ability to work in team
  • Performance under pressure
  • Enjoy working and being part of a team